Privacy Policy usd77 – Your Information Is Safe With Us

Usd77 is an online betting platform serving members in Malaysia. We understand that your trust is the most valuable asset we hold, and protecting your personal data is not merely a legal obligation — it is a moral responsibility we take seriously.

This Privacy Policy explains in detail how usd77 collects, processes, stores, discloses, and protects your personal data when you use the usd77.onl website, our mobile app, and all related services. This policy is formulated in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection best practices.

The scope of this policy covers all individuals who:

• Visiting or using the usd77 website and app in any capacity.
• Registering as a member and holding an active account on the usd77 platform.
• Contacting our customer support team through any communication channel.
• Participating in any promotion, contest, or loyalty programme run by usd77.

We encourage you to read this policy carefully and to contact us should you have any questions or concerns regarding your privacy.

Usd77 collects only the data required to deliver a quality, secure, and legally compliant service. The following are the categories of data we collect along with their collection purposes:

We also collect data automatically through cookies and similar tracking technologies when you visit our platform. This data is used in aggregate form and does not directly identify individuals unless linked to an existing member account.

Personal data collected by usd77 is used solely for legitimate, clearly stated purposes. We do not process your data for any unreasonable purpose or in any way that compromises your privacy. The primary purposes for which data is used are as follows:

• Account Management: Creating, verifying, and securely maintaining your member account, including the identity verification (KYC) process required by financial regulations.
• Transaction Processing: Processing all deposits and withdrawals accurately and securely, including payment verification via supported internet banking and e-wallet methods.
• Platform Security: Proactively detecting and preventing fraudulent activity, money laundering, unauthorised access, and system abuse.
• Customer Support: Providing efficient and personalised assistance when you contact our support team via live chat or email.
• Legal Compliance: Meeting reporting obligations to the relevant regulatory authorities as required under Malaysian law.
• Service Improvement: Analysing aggregated usage patterns to improve the platform, introduce new features, and ensure a better user experience.
• Marketing Communications: Sending relevant promotional information, bonuses, and special offers — only to members who have given their consent and may unsubscribe at any time.

Every data processing activity we carry out has a solid legal basis, whether grounded in your consent, contractual necessity, legal obligation, or our legitimate interest in operating a secure platform.

Usd77 respects your privacy and does not share your personal data indiscriminately. There are limited situations where disclosure to certain parties is necessary and legally permissible:

• Payment Service Providers: Payment gateways and financial institutions that process your transactions require the necessary information to complete payments. All such providers are bound by strict confidentiality agreements.
• Technical Service Providers: Technology partners such as cloud service providers and fraud detection systems may process your data on our behalf, subject to the same strict privacy controls as usd77.
• Legal Authorities: usd77 will disclose information to the police, courts, or regulatory bodies when required by a valid court order or applicable legal obligation.
• Fraud Prevention: In certain cases, information may be shared with fraud prevention agencies to protect other members and the integrity of the platform.

Usd77 does not sell, rent, or trade members' personal data to advertisers, data brokers, or any third party for marketing purposes without your explicit consent. This is a non-negotiable commitment.

Usd77 continuously invests in security infrastructure to ensure your personal data is always protected against cyber threats, theft, and unauthorized access. The key security measures we implement are:

• End-to-End Encryption: All communications between your browser or app and usd77 servers are encrypted using TLS 1.3 protocol with AES-256 encryption.
• Two-Factor Authentication (2FA): Members are encouraged to enable 2FA for an additional layer of account protection, ensuring only the rightful owner can access the account.
• 24/7 Monitoring: Our security team continuously monitors systems using SIEM (Security Information and Event Management) tools to detect any unusual activity in real time.
• Internal Access Controls: usd77 staff are only granted access to data necessary for their specific roles, based on the principle of least privilege.
• Regular Penetration Testing: We conduct regular security testing by independent third parties to identify and address vulnerabilities before they can be exploited.
• Automatic Data Backup: Critical data is automatically backed up to redundant data centres in different geographic locations to ensure high service availability.

While we take all reasonable steps to protect your data, no security system can guarantee 100% protection against every threat. We encourage you to play an active role in keeping your account secure by using a strong password and not sharing your login credentials.

Usd77 uses cookies and similar tracking technologies to enhance the user experience, ensure account security, and analyze platform performance. The following are the types of cookies we use:

• Essential Cookies: These cookies are required for core platform functions such as login session verification and security. They cannot be disabled without affecting platform functionality.
• Performance Cookies: Helps us understand how members use the platform by collecting anonymous statistical data, enabling us to improve site speed and usability.
• Preference Cookies: Saving your preference settings such as language, time zone, and interface display so you do not need to reset them each time you log in.

You can control and manage cookies through your browser settings. However, disabling certain cookies may affect the functionality and user experience of the usd77 platform. We do not use cookies to track your activity on other websites or for third-party advertising purposes.

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you as a data subject have the following rights, which usd77 is fully committed to upholding:

To exercise any of the above rights, please contact our privacy team through the available support channels. We will process each request within 14 working days and provide clear feedback on the action to be taken.

Usd77 does not retain your personal data longer than necessary for the stated purposes or as required by law. The following are our data retention guidelines:

• Active Account Data: Retained for the duration your account is active and for up to 7 years after account closure to meet audit and financial regulatory requirements.
• Financial Transaction Records: Retained for a minimum of 7 years in accordance with the requirements of the Income Tax Act and applicable anti-money laundering (AML) regulations in Malaysia.
• Support Communication Logs: Records of interactions with our support team are retained for 3 years for quality control and dispute resolution purposes.
• Technical Data & Access Logs: System logs and technical data are retained for 12 months for security and fraud detection purposes, then securely deleted or anonymised.
• Marketing Data: Information held for marketing communication purposes is retained until you withdraw consent or request deletion, whichever comes first.

When data is no longer needed, usd77 ensures its secure disposal using standard deletion or destruction methods, making the data unrecoverable and inaccessible to unauthorised parties.

The usd77 platform may contain links to third-party websites in certain contexts, such as payment information or service support. Please be aware that:

• usd77 is not responsible for the privacy practices or content of third-party websites accessed through such links.
• Each third-party website has its own privacy policy, which you should read and understand before providing any personal information to them.
• We encourage you to exercise caution and review the privacy policy of any third party before interacting with their platform or services.

Usd77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our operational practices, legal requirements, or the technologies we use. When material amendments are made:

• We will display a clear notice on the platform's main page at least 14 days before any amendment takes effect.
• Registered members will receive notifications via the email address linked to their account.
• The "Updated" date at the top of this document will be revised to reflect the latest version.
• Continued use of the platform after the effective date of any amendment is considered acceptance of those changes.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle your personal information. The latest version of this policy is always available on this page.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how usd77 handles your personal data, our privacy team is here to help.

We are committed to providing a clear and satisfactory response within the stipulated timeframe. For any privacy inquiries or data subject rights requests, please use the following channels:

• Live Chat 24/7: Available directly within the usd77 platform for immediate responses from our support team.
• Official Email: Send your detailed inquiry to our privacy team at [email protected] — we aim to respond within 2 business days.